Policies through December 31, 2021

Welcome back to Blues! We’re so excited to have live, in person performances again. The health and safety of our audience, artists, staff, and community are of utmost importance. We hope these protocols, developed in consultation with public health guidance and Chicago’s performing arts sector, offer additional layers of protection and reduce the risk of COVID-19.

We anticipate maintaining these protocols through December 31, 2021 or until such time prevailing medical guidance allows for a relaxation of certain policies. Please revisit this page prior to your scheduled performance for the latest protocols. Send any questions to BoxOffice@AmericanBluesTheater.com or call (773) 654-3103.

The following protocols are in effect for It’s a Wonderful Life: Live in Chicago! at Victory Gardens Biograph Theater.

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WEAR A MASK

All patrons and visitors, regardless of vaccination status, must properly wear a mask covering both nose and mouth while inside the theater venue. Scarves, bandanas, gaiters, and masks with valves are unacceptable.


VACCINATIONS

All audience members ages 13 and up must be fully vaccinated* with an FDA-authorized vaccine or a negative COVID-19 test from within the last 72 hours, along with a valid photo ID, to be admitted to Victory Gardens Theater.

Children ages 5-12 must show proof of either full or partial vaccination or a negative COVID-19 test result from within the last 72 hours. No photo ID is required.

Children ages 4 and under must show proof of a negative COVID-19 test from within the last 72 hours. No photo ID is required.

*”Fully vaccinated” means the performance date must be at least 14 days after receiving the second dose of a two-dose vaccine or single-dose vaccine. Proof of vaccination can easily be provided by showing your physical vaccination card, legible photocopy, or photo of your card and government-issued photo ID.

Exceptions will be made for guests who need reasonable accommodations due to a medical exceptions or a sincerely-held religious belief. In those cases, guests must provide proof of a negative COVID-19 PCR test taken within 72 hours of the performance start time or negative COVID-19 antigen test taken within 6 hours of the start time.


E-TICKETS

E-tickets will be made available for a touchless Will Call experience.


TICKET EXCHANGES

They are no fees for same-price ticket exchanges. An upgrade charge may be added for a more experience performance.


TOUCHLESS TRANSACTIONS

E-tickets and digital programs will be made available for a touchless experience.


SANITATION STATIONS

Sanitation stations will be located throughout the lobby of the venues.


IMPROVED AIR FILTRATION

HVAC filters have been upgraded with fresh air flow throughout the building.


FOOD & DRINK

Concessions at Victory Gardens Theater will be limited. Food and drink will be allowed only in designated areas of the lobby.


BLUES GUARANTEE

If for any reason you are unable to attend your scheduled performance, Blues guarantees to get you into a future performance or exchange your tickets for an upcoming production.


RISK ASSUMPTIONS

By attending a performance or event by American Blues Theater, you acknowledge there is a risk of exposure to COVID-19 in any public place where people are present and voluntarily assume all risks related to exposure.

If you are not feeling well and exhibiting any symptoms of COVID-19, or have been exposed to COVID-19 in the past 10 days, you should not attend a performance or event at American Blues Theater. Please contact BoxOffice@AmericanBluesTheater.com to reschedule or arrange a refund.

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